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Baker Brun_Diller 2024

Once upon a time, there was a baker… The story of how Baker Brun gained 32,000 loyal members

Why did you start with a loyalty program?

First and foremost to better reach our guests in an easy way.

Baker Brun’s loyalty program is called “Bakervenn”, which means “Baker Friend”, and we have stamp cards for both coffee and bread for our members. In addition, we give birthday coupons and welcome coupons, plus occasionally we have extra promotions for our members. People are happy to get a free, freshly baked cinnamon bun on their birthday!

The most important advantage of having a loyalty program is that we get very loyal guests. Members who use their stamp cards are very faithful to us.

How do you recruit new members?

We always make sure to talk the member program at the cash register. Just before payment we ask if the customer is a Bakervenn. Recruitment and registration of member activity are very simple procedures and are part of the cashier routine at all our 22 bakery outlets.

The loyalty program button is on the front page of the cash register, so everything is automatic. Our members use the stamp cards and coupons because it’s so easy to use. We see that we get higher sales from members than non-members.

How did you get started with Diller?

We switched cash register systems to PCKasse in 2022, and we got started with Diller in connection with that. It was really simple. We had 5,000 existing members transferred from the old system, and now in January 2024, we have passed 32,000. We are very satisfied.

How do you market the loyalty program to new customers?

We have information about the member program on social media and a link on the website, plus we advertise membership campaigns. And of course, we recruit at the cash register when they visit us.

How important is it that Diller is integrated into the cash register?

It is incredibly important, because with that everything becomes automatic. We previously had a loyalty program outside the cash register, but we didn’t get the same contact with our customers.

Now you just enter a coupon in the system. It pops up and becomes a pleasant surprise for the customers. When we say, “There’s a free coffee for you today,” our guests are of course very satisfied and happy. We too, because it feels so good. We want to give a little back. Thank those who visit us again and again.

What do you think of the collaboration with Diller?

They are absolutely fantastic! Our contact Erik is always available to us and very competent – always on the offer side.

What do you see for the future?

We have talked about using more coupons because we want to surprise and delight our guests even more. If we continue at this pace, I think we will have 50,000 members next year!

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.

“The Diller team made us feel very well taken care of”

Why did you start a loyalty program?

For many years we have had a non-digital loyalty program. We found it difficult to follow up and didn’t think it worked very well. We therefore needed to renew ourselves and get better control of our customer base.

We have always known that a good loyalty program is essential to be able to communicate with customers to a greater extent, and to be able to adapt the communication so that it is more relevant. It was long over due!

What made you make the decision to make the change?

I started working at Olivenlunden in March 2021, and then we began looking into it. We went into a process with multiple vendors to see who could help us.

We chose Diller because they were a good fit to our size in addition to the fact that the program has very good functionality. We focused on collaboration and consulting, because it’s important to work with someone who can help us in the process of building a really good loyalty program.

Several suppliers presented their solutions, but with some of them we would become a very small customer. With Diller, we felt very well taken care of. Diller had lots of good input and advice on how to help us.

What do you see as the main benefits of a loyalty program?

For us it is to be able to adapt the communication and make it more relevant. In our industry, competition is intensified, because now you even can get olive oil at the pharmacy and in many other places.

We see that there are competitors coming in several industries, and we need to do what we can to keep our loyal customers. We therefore want to reward those who shop with us, and with a loyalty program we can achieve exactly that.

In our stores we always let customers taste our products, because with us you will get an experience of a generous concept. The fact that we can now also reward the most loyal customers fits like a glove with the concept. We do what we can to stand out positively!

How important is it that Diller is integrated with the cash register?

It’s very important. We want as few systems as possible, and with the integration with PCKasse we felt confident in the process of introducing a loyalty platform.

.. and how important is it that Diller is integrated into the online store?

It is equally necessary that the loyalty program is fully integrated with the online store, which we have built on WooCommerce. We used to have an outdated website, but after we launched a new website just before Christmas in 2021, we look forward to taking full advantage of all the new systems and processes. Now the basics are in place, and we look forward to developing this further!

How do you recruit new members?

We mainly recruit members in stores. Every time someone shops, you’re asked to join. The website will eventually become an important recruitment channel for us as well.

In the past, we have given new members a welcome gift when they sign up, but we want to change the concept and are in the process of thinking about our new loyalty program for both the store and the online store. It should be a really good thing for customers to become a member of our loyalty program.

What kind of results have you seen so far?

You’re always excited before the launch of a new system. What immediately came to light when we moved to a digital loyalty program was that it was very well received by the stores, because it is so easy to use. That was the first thing we noticed, and it was a very good launch. We also saw that the employees became eager to recruit, and that the customers wanted to become members.

We have seen a tremendous increase in the number of new members per month since we switched to Diller. We already have over 20,000 members in our customer base, and we enlist 1,500-1,700 members per month without any special promotions or activities.

What we’ve done is compare the stores to track the number of members per store. In the beginning, there was a big difference between the best recruiters and those who did not have much focus on it. Now we see that all the stores are recruiting consistently well.

Our Digital Manager will spend a lot of time with follow-up and structure going forward. Segmentation, analysis, and custom communication are some of the keywords. One of the company’s most important goals this year is to develop the loyalty program.

Do you have examples of successful campaigns?

Recruiting new members has gone very well, and it gives us a good foundation for developing custom campaigns for our members.

We look forward to using SMS campaigns, as it is such an effective channel for communication and response. I see for myself that I respond very quickly when I receive SMS.

We also have good potential for in-store events, and we have done this a lot in the past. Then we invited good customers “over the counter”. Now we can do this in a much better way. For example, we can hold olive oil courses, balsamic courses or invite to relaunch products. Now through data analysis we can easily see who are our most loyal customers. Then we can invite exactly them to courses or pre-tasting and so on. This will be fantastically good going forward.

How did you hear about Diller?

It was through PCKasse and our checkout supplier Totall, where we received a recommendation for Diller. In addition, our Digital Manager Krissa had heard of Diller.

What do you think of your collaboration with Diller?

We find that the Diller team is very helpful and positive, and it only takes a few minutes from asking for something until we get an answer! It’s really good follow-up. We would like for Diller to be advisors in our further journey to develop the loyalty program, and we feel well taken care of.

What are your plans going forward?

This year the plan is to establish the new tools, further develop the loyalty program and the program we offer the members, as well as to reinforce the website. We want to optimize the work we have done so far. We have a good team in place and good tools, so this will be fun.

We at Olivenlunden want to get even more people to discover our products and to get our story out. It hasn’t come out clear enough. We work closely with our suppliers and manufacturers. We have a lot of nice things to talk about, and we want to be even more visible.

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.

“With a loyalty platform, we have got more regular customers who shop more often”

Why did you start with a loyalty program?

I had for a long time thought that we should set up a program to get more loyal customers. We wanted to reach more people in an easier and better way. We have a vision to be that little extra for customers – we want to give them a “funky” experience. With a loyalty program you get a nice dialogue that extends and reinforces this atmosphere.

When we realized that we could get a loyalty platform that is fully integrated into our checkout system, we wanted to try it out. It was also important that it was easy to use, just using customer’s the mobile number.

How did you get started with Diller?

We first started out with two pilot stores in August 2021. We tested a welcome coupon with a 50% discount on first purchase for new members. In addition, we offered digital stamp cards to members, where they get a 50% discount on every ten purchase. It worked great, so in November ´21 we launched the loyalty program for all of our 22 stores.

What kind of results have you seen so far?

People use their stamp cards every day, and we’ve got a lot of new, regular customers. Since November, we have recruited over 11,000 new members, and we are incredibly pleased with that.

We see that our welcome coupon and digital stamp cards work absolutely brilliantly!

How do you recruit new members?

We’ve got an extremely high number of new members in a short period of time. We couldn’t get off to a better start. We have had internal referral competitions between the stores, and this brings out the competitive instinct in a good way. Over a 3-month period, the three stores that register the most members receive prizes. It builds culture and is a lot of fun.

We register new members in stores, either by providing mobile numbers or scanning a QR code. It is incredibly easy for us and for our customers. And especially important, it’s a quick and easy process.

Do you see results on sales and sales?

With the loyalty program we have got more regular customers who shop more often. This means good potential for upsell of additional products, and thus higher turnover and better margins. We are very pleased with that.

How did you train employees to use Diller?

It was very easy for store managers and employees to learn how the loyalty platform works. We sent out the manual from Diller to all the store managers, and there were almost no questions – our employees found it easy to understand.

It took no short time to get started after we had sent out the information and introduced the member recruitment competitions.

How did you hear about Diller?

Stian Aaserud of Com2Gether, our PCK cash register provider, introduced Diller to our CEO. He passed it on to me, and I was very happy, because I had wanted a loyalty program for a long time. I was introduced to Charlotte Stallemo in Diller, and she gave a video tutorial for 30 min. After that, we hust started with the program!

What do you think of your collaboration with Diller?

It’s great! I would like to highlight fantastic customer service and follow-up, which made it so easy for us to launch the program. I just have to praise Charlotte, who’s my contact at Diller. When I have any questions, I get a response within a few minutes. It’s been incredibly helpful to me.

For example, I mentioned to Charlotte that it would be useful with QR code for recruiting new members. She brought it up with the Development department, and a few weeks later it was arranged. It’s really good when you can have a dialogue like that. Then we were able to measure results per store with QR functionality.

Do you have examples of successful campaigns?

What has worked superbly is digital stamp cards. We have different cards, and people use them every day. Customers are also satisfied with the welcome coupon. Not many people have opted out, only about 40 people. It tells us that the program works.

We have also tried to send SMS on campaign days and have noticed a clear effect of it. We have only done this once so far, but SMS campaigns are now included in our marketing plan. We’ll be testing different campaigns going forward so we can measure performance.

It is very easy to get members, and we know that there is so much more that we can do to make members even more satisfied and loyal. I am incredibly satisfied that it is as easy as just entering the mobile number.

We haven’t started segmenting our membership base or targeted campaigns yet, but we look forward to exploring and developing this in the future.

What do you see as the main benefits of a loyalty platform?

It is that we get more loyal customers, and that we get more new customers. We can communicate in a new way, not just in the store. We reach our members when they’re at home or on the go.

With a loyalty program, it’s also easier to get the customer back in the store – they have extra good reason to come back. We see that club only gives us many opportunities to have targeted promotions.

How important is it that Diller is integrated into the cash register?

Very important, because it makes everything so much easier for us!

Should the loyalty program be integrated with an online store in the long term?

We do not have an online store today, but we are working on creating an order page that is fully integrated into the checkout, where you can also pay with payment provider Vipps. We think it will be a great solution for our customers and look forward to it being ready. It will also be a good way to recruit new members to the loyalty platform, and not least good for our customers becoming even more pre-happy and loyal.

What are your plans going forward?

Our goal is to become the world’s largest ice cream chain! We plan to open stores in London in 2025, and we are constantly looking for new, good locations in Norway.

With the new concept we have developed, we will create that little extra for our customers every day so that they get an experience with us – not just a product. Funky should be associated with positivity and a good atmosphere!

What’s it like working at Funky Frozen Yogurt?

We have a lot of young people employed by us, and we are often their first employer. It is important for us to invest in young people and help them move on to their next job.

I myself have held many job roles in the company, from joining the company as a part-time employee when I studied marketing to moving into a full-time position, and later becoming a Store Manager, District Manager, and now Marketing Manager.

We are very concerned about having a good working environment. It should be a good experience to be employed with us.

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.

“We like that we can customize campaigns exactly how we want to”

Why did you start up a loyalty program?

We wanted to create a closer bond with our customers and at the same time offer our loyal customers some extra benefits. We had been thinking about it for a while, and in connection with the opening of the online store, we took the step in December 2020. We already had many loyal customers, and we wanted to give them extra benefits by becoming members of our loyalty program.

How did you hear about Diller?

We received a recommendation from Erik Wenås in Protekt IT, which is our dealer of cash register systems. We are extremely satisfied with the collaboration – and with the loyalty program. And not least, our customers are happy!

What do you consider to be the most important benefits of Diller?

We like that we can customize the campaigns exactly how we want to. Campaigns and activities are easy to manage. We have clients who shop a lot with us, and they will get extra good benefits based on their purchase levels.

In the past, before we had a loyalty program, we often made a difference between the customers, in that some got an extra item with big purchases while others got a discount. It was a bit random. Skien is a small place in Norway, and it is important that the program now is the same for everyone, i.e. that customers get the similar discounts and benefits, depending on their purchase levels. It’s become more fair for our loyal customers.

What kind of results have you had so far?

We can see that customers are very happy! We also feel that we have become their preferred store. This is a proof to us that the customer club has been a successful investment.

When customers shop in the store, we ask them if they want to become members and tell them that they get gift vouchers after a certain consumption, invitations to events and other benefits. Everyone signs up!

Have you got any examples of successful campaigns?

When we started the seasonal sale in January, we sent an SMS to the members that they were allowed to come one day before the sale started, and that they got an extra 10% discount on sale items. It was very well received, and we saw a noticeable effect on sales.

We’ll be much more active with the loyalty program after corona measures cease. We will not focus as much on discounts, but much more on creating experiences for members. We have had many events in the past, and now we will connect events with our loyalty program. We believe that customers greatly appreciate such benefits.

How important was it that Diller is integrated into the cash register?

It was extremely important to us, because all the systems became connected and the customers could get a better experience. The integration makes it easy for us to handle customers in a good way even when it is very busy in the store.

How do you recruit members to the customer club?

We recruit members when customer visits the store. We started recruiting members when the sale started in January. We told customers they got 50% off sales by joining the customer club. Everyone signed up!

After the sale was finished, we have continued to ask customers at checkout. We ask if they want to become members, and that they receive gift vouchers after a certain purchase level, that they will receive invitations to events and other benefits. Still no one says no.

Eventually we will also recruit members in our online store, but we haven’t come this far just yet. We will be much more active with the loyalty program going forward and look forward to inviting our members to fun activities and promotions.

Coco’s solution is delivered in close collaboration between Protekt IT , PCKasse and Diller.

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.

The Buster chain’s experience with a loyalty program

Why did you want to start a loyalty program?

The most important thing for us was to get our existing customers into a loyalty program, so that everyone who had used stamp cards on paper for years were registered into a good system. We never had any communication with the stamp card customers other than that they got a discount. We did not use the purchase data for anything, as it was not collected in any system.

What made you decide to get started?

We knew very well that we should gather the customers in one system, but it never happened. The problem is always that there is no time to spare. It was Ole Anders Tønsberg in AS Frankering, who is our provider of the cash register system, who told me about Diller and that we could get started quickly. Diller is integrated with PCKasse, with easy registration of members in-store.

We set a goal that we would get 5000 customers into the new loyalty program in 3 months. We actually ended up getting 8500 member registrations. It exceeded all expectations.

What kind of results have you had so far?

We see that it has given good results so far. One example is Black Friday in 2020. We previously had little effect of marketing Black Friday deals, as it seems that our industry is drowning in all the big players’ marketing for this day. We thought, however, that we should test it out, since we had a customer club in place. The week before Black Friday was a quiet week, so we sent out an SMS on the Thursday before Black Friday.

What we saw was surprising. One SMS led to very busy days in all our stores both Friday and Saturday, and the campaign towards members had a solid effect on the sales numbers.

The big advantage of a loyalty program is that it becomes easy to communicate with customers. We see endless possibilities with this in the future and look forward to using the platform even more.

The solution for Buster Hund og Katt is delivered in close collaboration between AS Frankering & amp; Copy service , PCKasse and Diller.

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.

“It was essential to us that Diller is fully integrated with the cash register”

 

Why did you want to start a loyalty program?

“We wanted to give good rewards to loyal customers. We think it was appropriate that they should benefit from being regular customers with us. It is a big part of our marketing. This is important for the customers to feel a sense of belonging. to us.”

For how long have you had a loyalty program?

“We had a simple customer program for a few years, but it had limited functionality. We switched to Diller in the autumn of 2020, because it has full integration with our checkout system. We had been looking for this for a long time and were happy when our checkout supplier Com2gether told us we could get a customer club that worked 100% with checkout. ”

How did you hear about Diller?

“I myself am a” system nerd “who likes new technology and good solutions, so I asked if there was any news at Com2gether. It was Stian Aaserud who recommended me to use Diller’s loyalty program. We are very happy with that advice!

The team at Com2gether is also a great help, both Christian and Kristine at Support, Stian at Sales and André at Technical – always good help to get. Diller Support is also quick and good, that’s incredibly important. ”

How does the integration with PCKasse work?

“It is very simple. When we get new members, we enter them with their mobile number. The customer must click on a link to accept the membership, because everything must be correct according to GDPR.”

There is a Diller button at checkout that makes it easy to search for customer data and view their benefits. The customer just provides their mobile number.

Do you have any examples of successful membership campaigns?

“We have seen that it is not just discounts that attract customers. For example, it works well when we send out SMS that new products have arrived from one of our brands. Then the traffic to the store increases, since members like to get early product information.”

The other day we sent a sales campaign SMS, and after 10 minutes the members started to enter the store! One of the customers said that “I left work as soon as I received the SMS”. That’s fun.

We also see that customer evenings in stores are popular among our members. The most important thing for creating good campaigns is that there are clear and concrete messages.

Customers should feel exclusive about being a member of our customer club. For example, if we have obtained 5 pieces of a product of which there are only 15 pieces in total, it is nice to be able to provide information about it to our members. ”

How do you communicate with members?

We see that SMS is by far the best channel, because everyone reads SMS and the recipients do not experience it as “hassle”. SMS is therefore the most important form of communication, but we also use e-mail if we are going to tell about new goods or want show pictures of products, ie more editorial information.

We are concerned about our communication being personal and catchy, because we have many loyal customers that we eventually know well. When we send text messages, it should give the feeling of talking to a friend, and we bake the offers, news or benefits into the text. ”

It is a good functionality in Diller that we can enter the name of the customer in our communication. It makes it more personal.

How often do you send SMS?

“As a rule, we send one once a month, and if there are anniversaries like Mother’s Day or Halloween, we might send an extra one that month.”

How do you recruit new members?

“We ask if customers want to become a member when they shop in the stores. We inform about what kind of bonus they can get and remind them that it pays to be a member.”

We have not done any marketing of the customer club beyond recruitment in store, but plan to have a campaign that we give 100 kroner in welcome bonus to new members on our Instagram channel.

“We have a bonus ladder that gives a 10% bonus when buying NOK 4,000, and then the bonus rises to 15% for NOK 8,000, a 20% discount on the entire purchase when you have shopped for NOK 12,000 and a 30% discount on any item when you arrive. to 16,000 kroner. ”

How important is segmentation of members?

“We believe that it is important. Today we segment, for example, who you shop for, whether the member lives in a house or apartment and whether they have a cabin. We believe that there is much more we can do to create adapted, good benefits for the customers. We will work more on that. ”

The solution for Lively Home is delivered in close collaboration between Com2gether , PCKasse and Diller.

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.

“A loyalty program is the absolute best way to increase sales numbers”

Why did you decide to have a loyalty program?

We started up with Diller during covid, just before the summer of 2020. We just had to be more innovative in the new circumstances. In addition to setting up an online store, I thought that a loyaltyprogram would be a great way to reach customers, since they couldn’t get to the store.

I am really happy that we created a loyalty program at that time. It has resulted in us reaching our customers in a much better way than before. We meet them directly by SMS, which means that they drop by the store when we have promotions.

During covid, customers would never have noticed our campaigns if they hadn’t seen them on their mobile. When the store was open again, the would come and shop, or they would could shop in our online store.

What is the main benefit of a loyalty program?

A loyalty program is by far the more economic way to reach out to customers, compared to other types of advertising ormarketing.

You can use Diller as much as you need without worrying about the costs. Every store can afford to use this solution!

How do you use SMS to communicate with members?

We have chosen to use SMS messages for campaigns only, such as extra offers to members, so that we don’t “bother” them too much. We make sure to tell customers that they will only receive 1.2 SMS’es per month, and that these will contain promotions and member benefits.

We don’t want to be like the major nationwide chains that “flood” their customers with information. There’s going to be a real benefit coming from us, and our customers have understood this – and like it.

We get very good feedback from customers saying that our loyalty program is the best there is. This makes us both proud and happy!

How did you hear about Diller?

It was via the Stadion retain chain system, and I think it was mentioned at a trade show, or perhaps it came from a newsletter. We received many recommendations to start up with a webstore and loyalty program. We are indeed pleased that we decided to begin using Diller.

How did you get started with Diller?

I primarily had an information meeting with Charlotte at Diller. The onboarding went very well, and only stated that I said that I had one prerequisite; namely that I would get help with messaging and promotions in Diller. Charlotte said “sure, we’ll take care of it!” and she’s helped me send out every time. The assistance and support from Diller has been fantastic.

If the store isn’t quite busy enough or the weather makes it suitable to send out a particular promotion to members, I can easily request help to create a new promotion – and it happens right away!

Advertising must be planned 2 weeks in advance, but at that time the campaign may be completely irrelevant. With Diller we can turn around and act in no time! We can put out a campaign overnight. This is absolutely invaluable to us.

Do you see results on sales and revenue?

I think it’s perfectly fine to give discounts to our members, because we get many more, loyal customers who come by the store more often. If the customer looks at full-priced products, they earn a bonus, so it pays off anyway for the members. It also, however, provides us with good sales figures and margins at the end of the day.

We give new members a welcome coupon of 15%. We see that we often sell expensive products this way, and our customers are very satisfied and return to the store, because they feel that they have received great service and benefits.

How important is it that Diller is integrated into the POS and in the webstore?

This is absolutely essential.

How do you recruit new members?

We recruit new members in our web store and have posters around the store, but 90% of our new members come from employees recruiting in the cash register. We explain about the bonus program and promotions, as well as assure them that they won’t receive too much information from us.

Customers realize that there are many good benefits to be had, and it’s easy for us to get new members.

What would you recommend to the other Stadium stores?

Especially for small stores, and the stores located away from city centres, a loyalty program will be a fantastic way to reach customers.

We all need to carefully consider every dollar we spend these days, and Diller is the absolute best method to get more in-store sales.

Customers see our loyalty program purely as providing them with benefits and advantages. They are truly happy with it!

What do you think of the collaboration with Diller?

I think it works perfectly! Support is always quick to help out, and that’s important. I am really pleased with you!

 

Diller® – the loyalty platform that has everything you need. Easy, intuitive, affordable and profitable.

The Diller® loyalty platform helps small and medium-sized businesses increase their competitiveness by getting customers to shop more, and more often. This saves costs and increases the lifetime value.

Diller® is a smart solution for companies that do not have a large marketing budgets, but still want to increase sales. Marketing is expensive, and a loyalty program offers huge savings because you do not spend precious funds getting new customers into the store and webshop.

With a good loyalty program, you can convert single sales to repeat sales and get much better customer dialogue.