Integration with the cash register and webstore

Diller® loyalty program is integrated with cash register systems and eCommerce providers.

Digitization has been significantly advanced with Covid 19, both among consumers and in the retail trade. The challenge for large parts of retailers is that they don’t have an overview of who their customers are. The store may be full of customers, but the store owners have little or no knowledge about their preferences or purchase patters. Amazon, which for many years has been the leader in customer data analytics, doesn’t have this problem. They do know their customers. The importance of customer data and the ability to use analytics in customer communication activities will be absolutely crucial for competitiveness.

How can you better compete for customers?
  • It is essential to develop a good customer loyalty program by capturing and using purchase data and information.
  • You should design a program with benefits and personalized customer dialogue that are most relevant to your members.
  • With Diller® integration, the checkout process will be an important resource that enables collection of purchase data from customers – all in one place – from both physical stores and webstores.
  • Use one of the most important resources in the store – the employees – to recruit customers for the member loyalty program, so you can start communicating directly and relevantly with them. Make sure to recruit members at every sale!

 

Integrations Diller

Read more about Diller® integrations.

See what other companies are doing

"We have seen that it is not just discounts that attract customers. For example, when we send out an SMS about new products from one of our brands, traffic to the stores increase, since the members like to get early product information."

Martine Remsøy Romøren

Store manager, Second Floor at Fornebu and Røa

"The big advantage of the loyalty program is that it becomes easy to communicate with customers. We see endless possibilities with this in the future and look forward to using it more."

Anders Johan Braaten

General manager of the store chain Buster Hund og Katt

"Thanks to the loyalty program, we are able to serve more customers in less time and encourage the best customers to come back, again and again."

Jose Corado

General manager of Cuba Life coffee bar

"When customers shop in our store, we ask them if they want to be members and tell them that they get bonus coupons depending on purchase levels, invitations to events and other benefits. Everyone signs up!"

Heidi Andersen

Store Manager, Coco Skien

"I searched the web for suppliers and found Diller that way. They have everything I need in a loyalty program, and for me it was an added advantage that it is a Norwegian company."

Hans Hvinden

General manager, Hageglede.no