There are five main reasons why you should start a loyalty program on your ecommerce store. In fact, we would say that you cannot afford to wait, and that you’d better start as soon as possible – whether it is with Diller® or not. 

1. Increase customer retention

A customer loyalty program makes it easier to turn one-time shoppers into loyal customers, which in turn leads to increased revenue and overall growth of your ecommerce business. As digital marketing and targeting ads has become much harder, it has also become much more expensive over the last year (Digital Information World, 2022). With a loyalty program you can directly communicate with your customers through SMS and email communication. In fact, the success rate of selling to a customer you already have is 60-70%, compared to only 5-20% for new customers (Marketing Metrics). Therefore, the most effective marketing strategy to date is to offer rewards, incentives, activities and much more, to help get customers back to your store – again and again. 

2. Boost customer engagement

With a customer loyalty program through Diller, you can easily review and analyze customers interests, purchase patterns and habits, as well as their preferances. This gives you the opportunity to tailor your marketing efforts and products offerings by running targeted, personalized, and relevant campaigns. Research shows that 75% of online shoppers have taken action after seeing a message that they consider to be relevant to them (ThinkwithGoogle). You should therefore create a loyalty program to start collecting data on your customers – which in turn will make it easy and affordable to form a relevant dialogue to your customers. 

3. Ensure a GDPR compliant communication

You CANNOT communicate with your customers without consent. With a loyalty program through Diller, a member gives their consent. This means that you have the right to have direct and recurring dialogue with them. In other words, you get access to your very own marketing channel and customer base, in which you can have direct SMS and email communication with each and every one of your members. 

4. Drive repeat purchases

With rewards and incentives, it is easy to give your customers a reason to come back to your store. You can also use SMS and email marketing to help get them back to your store. In fact, the probability of selling to an existing customer is between 60-70%, while that of a new customer is only between 5-20%? (Marketing Metrics). A loyalty program is therefore one of the strongest marketing strategies to drive repeat purchases, as it gives several different opportunities to bring your customers back.  

5. Stand out from the competition

In a crowded ecommerce market, a loyalty program can help you differentiate your brand and attract new customers who are looking for added value and incentives. Be creative when creating and launching a loyalty program. Think about what can set your store and loyalty program apart from your competition! At Diller, we have onboarding experts that will help you with this – free of charge!  

Diller has partnered with Shopify to bring enhanced loyalty and reward programs to the Shopify e-commerce platform. This partnership provides a low-priced loyalty platform for all Shopify stores – to help you boost customer retention and increase revenue. Reward your customers, and they’ll reward you back!  

By partnering with Shopify, we have extended our loyalty program platform benefits to the Shopify platform – and your Shopify store! With this partnership, we give you the opportunity of creating and launching your very own loyalty program for Shopify – in a matter of moments! 

Super easy installation 

Installing Diller Loyalty on your Shopify store is a quick and easy process. To get started, search for “Diller Loyalty” on the Shopify app store, and then install the app on your Shopify store. Once you’ve installed the app, you can start the process of creating and launching your very own loyalty program. 

Once installed, all of the features are immediatly available for use 

With Diller for Shopify, we want to give you a chance to try out our platform and see the benefits for yourself. Therefore, the Diller Loyalty app is free-to-use for up to 200 members – with unlimited orders! All features are immidiatietly available for use*.

Check out our entire pricing model for Shopify here. 

*SMS-campaigns are not included in the FREE price model. You will be invoiced for all SMS-campaigns sent. 

Get started – almost instantly 

When the app is installed, you can start a quick 4-steps onboarding process to help you create and launch a loyalty program – fully tailored to your business, brand and your customers’ needs. 

Throuh the onboarding process we give you a recommended onboarding program to help you recruit shoppers to your loyalty program – to increase your customer base quickly. You will also receive help to create rewards and incentives to help you transform one time-shoppers to loyal customers! 

Change the design to fit your brand 

You can easily adjust the design of your loyalty program to make sure that everything fits your branding perfectly! 

The Diller widget becomes a fully integrated part of your web shop. 

A loyalty program that fits your brand, webshop and your customer’s needs 

Diller provides an easy-to-use registration for members with both privacy consent and data protection compliance. As mentioned, you can easily add bonus levels, coupons, and segments when creating your loyalty program.

A complex ecosystem to create loyalty throughout several platforms 

We have several integrations with different ecommerce platforms and POS. In addition, we have integrations with email marketing platforms such as Klaviyo, Mailchimp, MailerLite and Make to give you an opportunity to communicate through both SMS and email. You can integrate with Judge.me to generate customer reviews for you store. The opportunities are endless! See all our integrations here.