We need people for our onboarding and support team.

Diller is growing and needs support staff

Diller is a young company established in 2016 that will make available an affordable loyalty platform with personalized customer dialogue for small and medium-sized companies in Norway and globally.

Retail is undergoing major changes, partly due to increased digitalisation and e-commerce. Technological changes are intervening in the entire value chain and challenging existing business models, among other things as a result of more efficient logistics structures and new opportunities to communicate with customers. SMB retail needs to improve the customer’s overall lifetime value, acquire new customers, generate more revenue from existing customers and lower customers’ churn rate.

The Diller loyalty platform helps small and medium-sized businesses that want to convert from earned sales, to repeat customers that provide increased lifetime value and increased sales.

Diller currently has modern offices in Kristiansand and in Oslo and is growing strongly together with approx. 26 dealers around Norway. Our loyalty platform is today integrated into Norway’s largest checkout suppliers (POS) and the world’s largest eCommerce platform.

We are looking for people who want to take part in an exciting journey, and help to influence work tasks so that we ensure satisfied customers and dealers. We want to build a professionally strong environment that is within the best in Norway within our business area.

We need people for our onboarding and support team.

• Training customers to get a good start on their loyalty program with Diller
• 1 line support (handling of email, phones and ticket system)
• Create / verify manuals and scripts
• Provide input to our “cookbook” for best practice use of loyalty programs
• Participate in testing software and integrations against checkout systems and e-Commerce platforms based on our API

Bachelor’s degree in IT, marketing or equivalent
• Experience with telephone support
• Skilled / good understanding of data and computer systems
• Distribute if you have set up a website before
• Benefit from experience from WordPress / Woocommerce and other types of CMS tools
• Distribute if you have worked in a store before
• Benefit from marketing experience
• Fluent in Norwegian and English
• Other relevant experience may compensate for lack of experience

Who are you:
You are a person who likes to take in one roof, you are eager to learn a new product, and passionate about satisfied customers. The working hours will mostly be 8-16, but there may be periods with a little more pressure where you have to work a little extra. Great emphasis is placed on your personal qualities in this position. You are solution-oriented and efficient, and put in the work needed to offer first-class support to our customers.


Applicants are contacted continuously and the application deadline is 31.10.2020

Torill Toften Keim
Tel: 97 15 99 09
Email: torill@adeptrekruttering.no

Have any questions? We’d love to hear from you.

Contact Us
"A large proportion of those who shop are members of the loyalty program. I have no doubt that much of the growth is due to increased loyalty from members. I am sure it's an important factor."

Kai Gulbrandsen

CEO, Princess retail chain

"The loyalty program button is on the front page of the cash register, so everything is automatic. Our members use the stamp cards and coupons because it’s so easy to use. We see that we get higher sales from members than non-members."

Evy Ingebrigtsen

Operations and HR Manager, Baker Brun

"Data is the new gold. It is essential that purchase information and customer data form the foundation for all good customer dialogues. Having control over this is in my opinion absolutely crucial."

Pål Wibe

Norway's "Mr Retail" Pål Wibe

"A terrific app that really helps our business to grow together with our customers. Adds value for both us and the customer, a complete customer journey from the physical to the online store."

BMB Paleet

"Thank you very much for the fantastic follow-up when we launched our loyalty program from Diller. You guys made the whole process painless. Looking forward to seeing what we can achieve together. We really recommend Diller AS to anyone that need a loyalty program on the Shopify platform."


Furniture and Interior Design

"Advertising must be planned 2 weeks in advance, but at that time the campaign may be completely irrelevant. With Diller we can turn around and act in no time! We can put out a campaign overnight. This is absolutely invaluable to us."

Tone Tengesdal Stavnheim

Tengesdal Sport

"I would never buy a cash register system without an integrated loyalty program. For me, it was essential to have a good loyalty program included in the POS."

Maria Quarnström

Owner, Rilo Zoo

"We recently startet using Diller and are very pleased with the app. It is easy and understandable to use, and it has already generated more customers and sales. What is important to mention is that the customer service is outstanding, and we are getting all the help and support we need! Our contact has been patient and so happy to help and guide in out teams-meetings for the set up :)"



"Great app and customer service! The loyalty features combined with the SMS engine and mail integration towards MailChimp is a winner for me. Thanks to Erik for helping me set everything up!"

Henriks Herre

Men's fashion

"Great app, easy to customize and simple to use. Customer service is outstanding and helpful. The few times we have had any issues, customer support was very responsive and resolved the issues in minutes! Highly Recommend!"



"We see great results from the loyalty program. The immediate feedback comes from employees in the store, who notice that customers enter the stores only 5-10 minutes after we send out an SMS."

Stine Handley

Head of Administration, Fredrik & Louisa

"Very easy to set up the app. It’s perfect for creating a good-looking loyalty program widget, that is customized to my brand and webshop.   Super friendly and helpful support team! They answer very fast and do everything to help you out.  Great experience so far."

Corado Coffee Roasters

"We see that average sales and margins are higher even though we offer a 10% welcome discount. As a customer, you are welcome to bring a little extra in the shopping cart to get the most out of the deal. The goal is for the loyalty program to be the icing on the cake for our customers so that they want to continue shopping with us."

Jon Grøteig Andersen

Head of Marketing, PetXL

"I searched the web for suppliers and found Diller that way. They have everything I need in a loyalty program, and for me, it was an added advantage that it is a Norwegian company."

Hans Hvinden

General manager, Hageglede.no

"We have seen that it is not just discounts that attract customers. For example, when we send out an SMS about new products from one of our brands, traffic to the stores increase, since the members like to get early product information."

Martine Remsøy Romøren

Store manager, Lively

"When customers shop in our store, we ask them if they want to be members and tell them that they get bonus coupons depending on purchase levels, invitations to events and other benefits. Everyone signs up!"

Heidi Andersen

Store Manager, Coco Skien

"The big advantage of the loyalty program is that it becomes easy to communicate with customers. We see endless possibilities with this in the future and look forward to using it more."

Anders Johan Braaten

General manager of Buster Hund og Katt