Cafe welcome Diller loyalty

Diller allows the store to build a customized loyalty program that is tailormade to how the business operates.

Most importantly, we recognize that the SMB market needs easy-to-use and intuitive tools to save time. Therefore, features such as marketing automation, preset segments, and SMS campaigns are key elements of the software.

How Diller makes modern marketing technology available for everyone

Good marketing technology can be one of the greatest assets to a business, but often such tools are used only by the larger players. The tools available are both expensive and require a lot of labor to keep programs running.

Having a good loyalty program creates a huge advantage for the larger chains, and as a result this makes it even harder for the smaller and newer businesses to attract customers. The smaller stores fall behind, since they don’t have the opportunity to compete on equal terms.

A shopper’s buying decision is often influenced by broadly marketed marketing campaigns from the larger stores and chains. They have marketing budgets that simply doesn’t work for the SMB market.

But who doesn’t love their local mom & pop flower store or the bakery at the corner? It seems unfair that small and beloved stores are prevented from competing with the bigger ones. Diller decided to do something about this! We saw the struggle the SMB market is facing, and how the larger chains just grew bigger and took more market share.

The idea of Diller is to make modern technology available for every type of store out there – physical and online. Our mission is to provide a seamless, automated marketing and loyalty platform that’s affordable and easy to use. Finally the smaller stores can start rewarding their customer and build their own member base. It’s only fair, right?

Diller allows the store to build a customized loyalty program that is tailormade to how the business operates, be it with referrals, member level, coupons, discounts, stamp cards, or just spreading the word of what’s going on to boost customer retention and revenue.

The stores are now offered a tool that gives access to purchase data, customer insights, and practices to track and boost store activity.

Most importantly, we recognize that the SMB market needs easy-to-use and intuitive tools to save time. Therefore, features such as marketing automation, preset segments, and SMS campaigns are key elements of the software.

Talk to one of our experts to discuss how Diller can help your store grow.

Have any questions? We’d love to hear from you.

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"A large proportion of those who shop are members of the loyalty program. I have no doubt that much of the growth is due to increased loyalty from members. I am sure it's an important factor."

Kai Gulbrandsen

CEO, Princess retail chain

"The loyalty program button is on the front page of the cash register, so everything is automatic. Our members use the stamp cards and coupons because it’s so easy to use. We see that we get higher sales from members than non-members."

Evy Ingebrigtsen

Operations and HR Manager, Baker Brun

"Data is the new gold. It is essential that purchase information and customer data form the foundation for all good customer dialogues. Having control over this is in my opinion absolutely crucial."

Pål Wibe

Norway's "Mr Retail" Pål Wibe

"A terrific app that really helps our business to grow together with our customers. Adds value for both us and the customer, a complete customer journey from the physical to the online store."

BMB Paleet

"Thank you very much for the fantastic follow-up when we launched our loyalty program from Diller. You guys made the whole process painless. Looking forward to seeing what we can achieve together. We really recommend Diller AS to anyone that need a loyalty program on the Shopify platform."

Bolina

Furniture and Interior Design

"Advertising must be planned 2 weeks in advance, but at that time the campaign may be completely irrelevant. With Diller we can turn around and act in no time! We can put out a campaign overnight. This is absolutely invaluable to us."

Tone Tengesdal Stavnheim

Tengesdal Sport

"I would never buy a cash register system without an integrated loyalty program. For me, it was essential to have a good loyalty program included in the POS."

Maria Quarnström

Owner, Rilo Zoo

"We recently startet using Diller and are very pleased with the app. It is easy and understandable to use, and it has already generated more customers and sales. What is important to mention is that the customer service is outstanding, and we are getting all the help and support we need! Our contact has been patient and so happy to help and guide in out teams-meetings for the set up :)"

Shine

Design

"Great app and customer service! The loyalty features combined with the SMS engine and mail integration towards MailChimp is a winner for me. Thanks to Erik for helping me set everything up!"

Henriks Herre

Men's fashion

"Great app, easy to customize and simple to use. Customer service is outstanding and helpful. The few times we have had any issues, customer support was very responsive and resolved the issues in minutes! Highly Recommend!"

MARK+BRANDY

Fashion

"We see great results from the loyalty program. The immediate feedback comes from employees in the store, who notice that customers enter the stores only 5-10 minutes after we send out an SMS."

Stine Handley

Head of Administration, Fredrik & Louisa

"Very easy to set up the app. It’s perfect for creating a good-looking loyalty program widget, that is customized to my brand and webshop.   Super friendly and helpful support team! They answer very fast and do everything to help you out.  Great experience so far."

Corado Coffee Roasters

"We see that average sales and margins are higher even though we offer a 10% welcome discount. As a customer, you are welcome to bring a little extra in the shopping cart to get the most out of the deal. The goal is for the loyalty program to be the icing on the cake for our customers so that they want to continue shopping with us."

Jon Grøteig Andersen

Head of Marketing, PetXL

"I searched the web for suppliers and found Diller that way. They have everything I need in a loyalty program, and for me, it was an added advantage that it is a Norwegian company."

Hans Hvinden

General manager, Hageglede.no

"We have seen that it is not just discounts that attract customers. For example, when we send out an SMS about new products from one of our brands, traffic to the stores increase, since the members like to get early product information."

Martine Remsøy Romøren

Store manager, Lively

"When customers shop in our store, we ask them if they want to be members and tell them that they get bonus coupons depending on purchase levels, invitations to events and other benefits. Everyone signs up!"

Heidi Andersen

Store Manager, Coco Skien

"The big advantage of the loyalty program is that it becomes easy to communicate with customers. We see endless possibilities with this in the future and look forward to using it more."

Anders Johan Braaten

General manager of Buster Hund og Katt